WHAT TYPES OF INFORMATION DO WE COLLECT
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW DO WE COLLECT INFORMATION
when you send us a message through a contact form, when you purchase a product in our store, or when you subscribe to our newsletter,
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
WHY DO WE COLLECT SUCH PERSONAL INfORMATION
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
How you store and use your personal information that you've collected. We also inform our site visitors of the website if, when and how such information is shared with third-party services and/or with legal enforcement agencies, according to relevant local regulation.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
If applicable, you should explain your means of communication (e.g. email, text message, etc.,) and for what purposes (e.g. marketing campaigns, promotions, updates, etc.). Explain exactly how you contact your site visitors by using personal information collected on your website and how they can opt out of receiving such messages.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Click here to view which cookies are stored on your site visitors' computer.
How can your site visitors' withdraw their consent?
You, our site visitors can withdraw their consent for collection of personal information, as well as how they can delete or change the collected information.
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].
Questions and your contact information
Provide valid addresses/channels in order for your users or site visitors to be able to contact you.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [your email] or send us mail to: [your physical mailing add
We have a legal basis for processing your personal data. In accordance with the GDPR, you are permitted to process your site visitors' data (e.g. collect, use, store), so long as the process meets the requirements of the GDPR. There are many ways in which you can lawfully process your site visitors' data - requesting their consent is just one of these ways.
If you want to receive 'explicit consent' from you site visitors before processing their data you may do so using Wix Forms, Wix Code, or by adding an external feature via the HTML element. Please note that if you choose to receive explicit consent, you must ensure that it meets the standards required by the GDPR.
To ensure regulation compliance we recommend reviewing the details of the regulation, as well as seeking legal advice.
Sending marketing campaigns requires consent from our site visitors. If we are using Wix ShoutOut, MailChimp, or any other email marketing tools, this applies to us.
Consent to receiving marketing campaigns can be interpreted and applied in different ways on your site. For example, you can add a disclaimer next to your 'Subscribe' button informing your site visitors that clicking the button will subscribe them to your marketing campaigns. This is called 'implied consent'.
While it is not obligatory under the GDPR when sending marketing emails to your own existing customers, you may request 'explicit consent' from your site visitors before sending them any marketing materials. In many cases, this can be accomplished by adding a check box next to your 'Subscribe' button, obliging your site visitors to check the box and confirm consent before subscribing. This can be implemented by using any of the forms on our site.
As part of the GDPR, we are responsible for any third-party apps or services implemented on your site. These services can include data analytics tools (e.g. Google Analytics, the Facebook pixel, etc.). While reviewing your Wix site for GDPR compliance, make sure that these apps and services are also GDPR compliant. If you're not sure, contact them directly with your questions or concerns.
In accordance with the GDPR, site visitors have the right to access their data or "be forgotten" (to be permanently deleted from your databases). Wix has developed the two main tools to assist you in becoming GDPR complia
Getting a Copy of Your Customer's Data
In accordance with the GDPR, our customers may request a copy of their data that your site has collected. Important!
Some of our customer's data may not be included in this data archive (e.g. data from sites that use third party apps or Wix Code).
After submitting a request you will receive a notification confirming the start of the process. You'll receive your customer's data file within 48 hours of submitting the request.
After we receive your customer's data file make sure to doing the following:
Confirm the customer's identity and contact details.
Download your customer's data file using the link in the email.
Send the file to your customer via email.
For larger files you may wish to use a file sharing service agreed with the customer.
No email is sent to your customer. As a site owner, it is your responsibility to send the
Permanently Deleting Your Customer's Data
In accordance with the GDPR, your customers may request that you permanently delete their data that has been processed on your site.
Some of your customer's data may not be deleted in this process (e.g. data from sites that use third party apps or Wix Code). Click to read more.
This feature will become available to all users by May 25th, 2018.
After submitting a delete request you will receive a notification confirming the start of the process. Your customer's data will be deleted within 48 hours of submitting the request.
Please note that your customer has not been notified of this process. It is our responsibility to inform your customer when their data has been deleted,
<p>transcendingelements.org follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.</p>
<h2>Cookies and Web Beacons</h2>
<p>Like any other website, transcendingelements.org uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.</p>
<p>Note that transcendingelements.org has no access to or control over these cookies that are used by third-party advertisers.</p>
<h2>Third Pary Privacy Policies</h2>
<p>You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?</p>
<p>Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.</p>
<p>transcendingelements.org does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.</p>